Safety is everyone's responsibility
Konw the rules. Stay alart. Ride safely.
ELEVATOR & ESCALATOR SAFETY
Safety Starts
With Awareness
Simple safety practices can help protect passengers, building staff, and visitors while using elevators and escalators.
Visit 311 Online if you are concerned about the operation of an elevator or escalator. Dial 911 for life-threatening emergencies.
safety first
Your safety
comes first
Understanding basic elevator and escalator safety can help you respond calmly and correctly in everyday situations and during unexpected events.
elevator safety tips
Elevator Safety
Look down and make sure the elevator is level with the floor while entering and exiting.
Do not exit the elevator if it stops more than 9 inches from the landing.
Press the “door open” button to hold closing elevator doors instead of using any part of your body.
Never lean on elevator doors.
Keep clothing items like ties and scarves clear of closing elevator doors.
Be patient and don’t crowd the elevator. Too many people crowded into elevators can cause it to get stuck.
Avoid jumping which can make an elevator uneven with the floor. You can also get stuck.
Stuck in an elevator? stay calm.
Ring the alarm
Use the emergency alarm or communication system
Relax because help is on the way.
Stay inside and wait for trained responders or building personnel.
Wait without prying open the doors.
Never attempt to exit an elevator thathas stopped between floors.
NEVER attempt to exit an elevator that is between floors.
- Escalator Safety
- Step on and off carefully.
- Hold the handrail.
- Help young children and seniors.
- Always face forward.
- Don’t touch the sides below the handrail.
- Never ride with an open stroller.
- Make sure your shoelaces are tied.
- In an Emergency:
- Never use an elevator in the event of a fire.
- If elevator gets stuck, remain calm and wait for help.
- Never attempt to pry the elevator doors open.
- Use the emergency call button.
- Follow the instructions from the building management.
- Move to the rear center of the elevator and face the doors while waiting for help.
- Never attempt to exit a stalled elevator without the help of the building management or emergency responder (e.g. Police, Fire Rescue).